====== Reset lost admin password on XC3/XD3 ======

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**Note**\\  This document only applies to XC3/XD3 devices running firmware version 10 or newer. 
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To reset a lost admin password on XC3 and XD3 core devices:

==== 1. Locate the FCT key ====

The ''FCT'' key is always located on the rear of the devices.

[{{:x3:52-7520_fct-key.jpeg?700|//Location of the FCT key on 52-7520 XC3 cores//}}]

[{{:x3:52-7550_fct-key.jpeg?700|//Location of the FCT key on 52-7550 XD3 cores//}}]

==== 2. Press and hold the FCT key ====

Press and hold the ''FCT'' key **__for at least 5 seconds__, but no longer than 10 seconds**.

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**Important**\\  When pressing ''FCT'' key you should feel only a slight resistance. Do not press the ''FCT'' key too hard to avoid physical damage. 
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**Tip**\\  To press the ''FCT'' key, a pin tool is required. Alternatively, you can use a straightened paper clip.
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==== 3. Setup a new admin user ====

After a successful reset, enter the IP address of the core in a web browser. Device setup will now be displayed once again. Follow the steps as advised to set a new admin user password.

[{{ :x3:onboarding-admin-user.png |//Device setup, set admin user password dialog//}}]