Table of Contents
Reset lost admin password on XC3/XD3
Note
This document only applies to XC3/XD3 devices running firmware version 10 or newer.
To reset a lost admin password on XC3 and XD3 core devices:
1. Locate the FCT key
The FCT key is always located on the rear of the devices.
2. Press and hold the FCT key
Press and hold the FCT key for at least 5 seconds, but no longer than 10 seconds.
Important
When pressing FCT key you should feel only a slight resistance. Do not press the FCT key too hard to avoid physical damage.
Tip
To press the FCT key, a pin tool is required. Alternatively, you can use a straightened paper clip.
3. Setup a new admin user
After a successful reset, enter the IP address of the core in a web browser. Device setup will now be displayed once again. Follow the steps as advised to set a new admin user password.
Device setup, set admin user password dialog