The firmware license will be generated automatically after the accountants department received and booked the full payment for the order.

The generated firmware license will be sent automatically to the e-mail address which received the order confirmation. If required one or more additional e-mail destinations can be assigned for receiving the license codes.

The sender for this e-mail is

The Firmware License is no specific license and included with all orders. Without a valid Firmware License, devices will not work properly. See Firmware License for more information.

If you did not receive an e-mail with the firmware license, please check your spam folder.

If you need temporary firmware licences, we always deliver the unlimited code and a set of temporary licenses inside the same e-mail:

temporary license codes