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~~NOTOC~~ | ~~NOTOC~~ | ||
~~NOCACHE~~ | ~~NOCACHE~~ | ||
- | /* ====== DHD Support Portal ====== | + | <WRAP headercontainer> |
+ | <WRAP startheader> | ||
+ | ====== Welcome to DHD audio Support ====== | ||
- | {{::title1.jpg?nolink|DHD Support Portal}}*/ | + | </WRAP> |
- | + | ||
- | <html><div class="startheader">Welcome to DHD audio Support</div></html> | + | |
- | \\ | + | |
- | \\ | + | |
- | /*=== Documentation and information about our products ===*/ | + | |
{searchform} | {searchform} | ||
- | /*---- | + | </WRAP> |
- | <WRAP center #iconosquare round box 90%> | + | \\ |
- | {{fa>map-o?18}} [[#select_a_topic_directly|All Topics]] \ \ \ \ \ \ {{fa>map-o?18}} [[update:start|Find Updates]] \ \ \ \ \ \ {{fa>user?18}} [[ecp:start|Developer Login]] | + | |
- | </WRAP> | + | |
- | + | ||
- | ===== Main Topics ===== */ | + | |
<WRAP group> | <WRAP group> | ||
- | <WRAP half column> | + | <WRAP icongroup> |
- | <jumbotron> | + | <WRAP widthbox-l> |
- | {{ ::toolbox32.png?nolink |}} | + | <WRAP third column> |
- | ==== Toolbox 8 ==== | + | [[software:start|{{ :desktop.svg?nolink |}}]] |
- | The Toolbox 8 is the central configuration software for all DHD Core devices. Setup consoles, assign functions to keys and design TFT views. | + | <WRAP iconlinkcontainer> |
- | \\ For devices running with Firmware 8. | + | [[software:start|Software]] |
- | + | </WRAP> | |
- | <button icon="fa fa-arrow-right">[[tb8:start|TB8 Manual]]</button> | + | |
- | </jumbotron> | + | |
- | + | ||
- | <jumbotron> | + | |
- | {{ ::dhdom-3.png?nolink |}} | + | |
- | ==== DHD Operation Manager ==== | + | |
- | Platform software for control applications e.g., Remote Control, Routing, Scheduling or DSP Control. | + | |
- | + | ||
- | <button icon="fa fa-arrow-right">[[om:start]]</button> | + | |
- | </jumbotron> | + | |
- | /* <jumbotron> | + | |
- | + | ||
- | {{ :dhdcs:dhdcsall32.png?nolink&32 |}} | + | |
- | ==== DHDCS ==== | + | |
- | The DHD Communication Server manages all communication between DHD devices and your computer. | + | |
- | + | ||
- | <button icon="fa fa-arrow-right">[[dhdcs:start|DHDCS Manual]]</button> | + | |
- | + | ||
- | </jumbotron> */ | + | |
</WRAP> | </WRAP> | ||
- | <WRAP half column> | + | <WRAP third column> |
- | <jumbotron> | + | [[bundles:start|{{ :box-open.svg?nolink |}}]] |
- | + | <WRAP iconlinkcontainer> | |
- | ;#; | + | [[bundles:start|Bundles]] |
- | /* {{fa>cog?32}} */ | + | |
- | {{ :tb8:maintenance:maintenance32.png?nolink&32 |}} | + | |
- | ;#; | + | |
- | + | ||
- | ==== Maintenance Window ==== | + | |
- | The DHD Maintenance Window provides general system information and an overview about serial numbers. | + | |
- | It is also required to update the firmware of a DHD device. | + | |
- | + | ||
- | <button icon="fa fa-arrow-right">[[tb8:maintenance:start|DHD Maintenance Manual]]</button> | + | |
- | </jumbotron> | + | |
- | + | ||
- | <jumbotron> | + | |
- | ;#; | + | |
- | {{fa>book?32}} | + | |
- | ;#; | + | |
- | ==== Installation Manuals ==== | + | |
- | For installing DHD Systems and for system planning you can find useful information in this section. | + | |
- | + | ||
- | <button icon="fa fa-arrow-right">[[installation:start|Installation Manuals]]</button> | + | |
- | /* <button icon="fa fa-arrow-right">[[licensing:start]]</button> | + | |
- | + | ||
- | <button icon="fa fa-arrow-right">[[dante:start]]</button> | + | |
- | + | ||
- | <button icon="fa fa-arrow-right">[[usb:start|USB audio information]]</button> */ | + | |
- | </jumbotron> | + | |
- | + | ||
</WRAP> | </WRAP> | ||
</WRAP> | </WRAP> | ||
- | + | <WRAP third column> | |
- | ==== Support Directory ==== | + | [[installation:start|{{ :tools.svg?nolink |}}]] |
- | + | <WRAP iconlinkcontainer> | |
- | === Software Manuals === | + | [[installation:start|Install & Maintain]] |
- | + | ||
- | <WRAP group> | + | |
- | <WRAP quarter column> | + | |
- | [[tb8:start|Toolbox8 Help & Documentation]]\\ | + | |
- | [[tb5:start|Toolbox5 Help & Documentation]]\\ | + | |
- | [[midi:start|Midi Control Software]]\\ | + | |
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | ||
- | [[dhdcs:start|DHD Communication Server]]\\ | ||
- | [[tb8:maintenance:start|DHD Maintenance Window]]\\ | ||
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | ||
- | [[views_app_win:start|Views App (Windows)]]\\ | ||
- | [[webapps:views:start|Views App (Web)]]\\ | ||
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | ||
- | [[os:start|DHD Operation Server (DHDOS)]]\\ | ||
- | [[om:start|DHD Operation Manager (DHDOM)]]\\ | ||
</WRAP> | </WRAP> | ||
- | |||
</WRAP> | </WRAP> | ||
+ | \\ | ||
+ | \\ | ||
+ | ---- | ||
- | === Bundle Manuals === | ||
+ | \\ | ||
+ | \\ | ||
<WRAP group> | <WRAP group> | ||
- | <WRAP quarter column> | + | <WRAP widthbox-m> |
- | [[sx2:start|SX2 Bundle]]\\ | + | <WRAP half column> |
- | [[sx:start|52/SX Bundle]]\\ | + | <WRAP ovheading-2> |
+ | ==== Getting Started with XC3 and XD3 ==== | ||
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | + | <WRAP ovheading-3> |
- | [[dx:start|52/DX Bundle]]\\ | + | === Recently bought a new XC3 or XD3 core? === |
+ | [[x3:getting_started|Getting started with XC3/XD3 ]] | ||
+ | [[x3:logging|Logging via Syslog]] | ||
+ | [[x3:update-v10|Firmware Update version 10]] | ||
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | ||
- | [[tx:start|52/TX Bundle]]\\ | ||
</WRAP> | </WRAP> | ||
+ | |||
+ | <WRAP half column> | ||
+ | \\ | ||
+ | \\ | ||
+ | {{ :7520-render.png?nolink|}} | ||
</WRAP> | </WRAP> | ||
- | + | </WRAP> | |
- | === Installation Manuals === | + | </WRAP> |
- | + | \\ | |
- | **[[installation:start|Overview & Documents]]**\\ | + | \\ |
+ | ---- | ||
+ | /* | ||
+ | \\ | ||
+ | \\ | ||
<WRAP group> | <WRAP group> | ||
- | <WRAP quarter column> | + | <WRAP widthbox-m> |
- | [[licensing:start|Licensing Overview]]\\ | + | <WRAP half column> |
- | [[dante:start|Dante Information]]\\ | + | <WRAP ovheading-2> |
+ | ==== Cleaning and Disinfection of DHD products ==== | ||
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | + | <WRAP ovheading-3> |
- | [[usb:start|USB audio]]\\ | + | === You should clean and disinfect all of your mixing consoles from time to time. === |
- | [[installation:voltage_drop|Power Cabling & Voltage Drop]]\\ | + | [[installation:cleaning|Learn which substances work with our surfaces]] |
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | ||
- | [[installation:pin_assignment|Pin Assignment]]\\ | ||
- | [[installation:windows_ntp_time_server|Configure Windows as NTP time server]] | ||
</WRAP> | </WRAP> | ||
- | <WRAP quarter column> | + | |
- | [[aes67:start|XC2 AES67 RAVENNA Interface]]\\ | + | <WRAP half column> |
- | [[network:start|Network Specifications]]\\ | + | \\ |
+ | \\ | ||
+ | {{ :tx-unit.png?nolink|}} | ||
</WRAP> | </WRAP> | ||
</WRAP> | </WRAP> | ||
- | /* | + | </WRAP> |
- | ---- | + | \\ |
- | + | \\ | |
+ | ---- */ | ||
+ | \\ | ||
+ | \\ | ||
<WRAP group> | <WRAP group> | ||
- | <WRAP half column> | + | <WRAP widthbox-m> |
- | === Special Questions? === | + | <WRAP half column> |
- | ==== Contact Support ==== | + | \\ |
- | In case you need support during the configuration of a DHD system or you have project-related questions. | + | <html> |
+ | <img class="linkicon" src="/lib/exe/fetch.php?media=headset.svg" height="150"> | ||
+ | </html> | ||
+ | </WRAP> | ||
- | Mail: [[support@dhd-audio.de|support@dhd-audio.de]]\\ | + | <WRAP half column> |
- | Phone: {{fa>phone}} +49 341 5897020\\ | + | <WRAP ovheading-2> |
+ | ==== First steps of problem solving ==== | ||
</WRAP> | </WRAP> | ||
- | <WRAP half column> */ | + | <WRAP ovheading-3> |
- | /* {{ :giphy.gif?nolink |}} */ | + | === Check our maintenance manual and our FAQ. Contact your local DHD distributor. === |
- | /* | + | [[troubleshooting:start|See Troubleshooting & FAQ]] |
- | + | ||
- | \ \ \ \ \ \ {{fa>sign-in?18}} [[start&do=login|Reseller/Developer Login]] | + | |
- | \ \ \ \ \ \ {{fa>download?18}} [[http://update.dhd-audio.com|Find Updates]] | + | |
- | + | ||
- | + | ||
- | */ | + | |
- | /* </WRAP> | + | |
</WRAP> | </WRAP> | ||
- | */ | + | </WRAP> |
+ | </WRAP> | ||
+ | </WRAP> | ||
+ | \\ | ||
+ | \\ | ||
+ | ---- | ||
+ | \\ | ||
+ | \\ | ||