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start [2019/05/13 13:36]
admin
start [2022/10/19 12:39]
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 ~~NOTOC~~ ~~NOTOC~~
 ~~NOCACHE~~ ~~NOCACHE~~
-/* ====== DHD Support ​Portal ​====== ​+<WRAP headercontainer>​ 
 +<WRAP startheader>​ 
 +====== ​Welcome to DHD audio Support ======
  
-{{::​title1.jpg?​nolink|DHD Support Portal}}*/​ +</WRAP>
- +
-<​html><​div class="​startheader">​Welcome to DHD audio Support</div></​html>​ +
-\\  +
-\\  +
-/*=== Documentation and information about our products ===*/+
 {searchform} {searchform}
- /*---- +</WRAP> 
-<WRAP center #​iconosquare round box 90%+\\
-{{fa>​map-o?​18}} [[#​select_a_topic_directly|All Topics]] ​\ \ \ \ \ \ {{fa>​map-o?​18}} [[update:​start|Find Updates]] \ \ \ \ \ \ {{fa>​user?​18}} [[ecp:​start|Developer Login]] +
-</​WRAP>​  +
- +
-===== Main Topics ===== */ +
 <WRAP group> <WRAP group>
-<​WRAP ​half column+<​WRAP ​icongroup
-<jumbotron> +<WRAP widthbox-l
- {{ ::​toolbox32.png?​nolink |}}  +<WRAP third column> 
-==== Toolbox 8 ==== +[[software:start|{{ :desktop.svg?nolink |}}]] 
-The Toolbox 8 is the central configuration software for all DHD Core devices. Setup consoles, assign functions to keys and design TFT views. +<WRAP iconlinkcontainer
-\\ For devices running with Firmware 8. +[[software:start|Software]] 
- +</WRAP>
-<button icon="​fa fa-arrow-right"​>[[tb8:start|TB8 Manual]]</​button>​ +
-</​jumbotron>​ +
- +
-<​jumbotron>​ +
-{{ ::dhdom-3.png?nolink |}} +
-==== DHD Operation Manager ==== +
-Platform software for control applications e.g., Remote Control, Routing, Scheduling or DSP Control. +
- +
-<button icon="​fa fa-arrow-right">​[[om:​start]]</​button>​ +
-</jumbotron+
-/*  <​jumbotron>​ +
- +
- {{ :​dhdcs:​dhdcsall32.png?​nolink&​32 |}}  +
-==== DHDCS ==== +
-The DHD Communication Server manages all communication between DHD devices and your computer. +
- +
-<button icon="​fa fa-arrow-right">​[[dhdcs:start|DHDCS Manual]]</​button>​ +
- +
-</jumbotron*/+
 </​WRAP>​ </​WRAP>​
  
-<​WRAP ​half column>​ +<​WRAP ​third column>​ 
-<​jumbotron>​ +[[bundles:​start|{{ ​:​box-open.svg?nolink |}}]] 
- +<WRAP iconlinkcontainer
-;#; +[[bundles:start|Bundles]]
-/* {{fa>​cog?​32}} */ +
-{{ :​tb8:​maintenance:​maintenance32.png?​nolink&​32 |}} +
-;#; +
- +
-==== Maintenance Window ==== +
-The DHD Maintenance Window provides general system information and an overview about serial numbers. +
-It is also required to update the firmware of a DHD device. +
- +
-<button icon="​fa fa-arrow-right">​[[tb8:​maintenance:start|DHD Maintenance Manual]]</​button>​ +
-</​jumbotron>​ +
- +
-<​jumbotron>​ +
-;#; +
-{{fa>book?32}} +
-;#;  +
-==== Installation Manuals ==== +
-For installing DHD Systems and for system planning you can find useful information in this section. +
- +
-<button icon="​fa fa-arrow-right">​[[installation:​start|Installation Manuals]]</​button>​ +
-/* <button icon="​fa fa-arrow-right">​[[licensing:​start]]</​button+
- +
-<button icon="​fa fa-arrow-right">​[[dante:​start]]</​button>​ +
- +
-<button icon="​fa fa-arrow-right">​[[usb:start|USB audio information]]</​button>​ */ +
-</​jumbotron>​ +
- +
 </​WRAP>​ </​WRAP>​
 </​WRAP>​ </​WRAP>​
  
- +<​WRAP ​third column>​ 
-==== Support Directory ==== +[[installation:start|{{ :tools.svg?​nolink ​|}}]] 
- +<WRAP iconlinkcontainer>​ 
-=== Software Manuals === +[[installation:start|Install & Maintain]]
- +
-<WRAP group> +
-<​WRAP ​quarter ​column>​ +
-[[tb8:start|Toolbox8 Help & Documentation]]\\ +
-[[tb5:start|Toolbox5 Help & Documentation]]\\ +
-[[midi:start|Midi Control Software]]\\+
 </​WRAP>​ </​WRAP>​
-<WRAP quarter column> 
-[[dhdcs:​start|DHD Communication Server]]\\ 
-[[tb8:​maintenance:​start|DHD Maintenance Window]]\\ 
 </​WRAP>​ </​WRAP>​
-<WRAP quarter column> 
-[[views_app_win:​start|Views App (Windows)]]\\ 
-[[webapps:​views:​start|Views App (Web)]]\\ 
 </​WRAP>​ </​WRAP>​
-<WRAP quarter column> 
-[[os:​start|DHD Operation Server (DHDOS)]]\\ 
-[[om:​start|DHD Operation Manager (DHDOM)]]\\ 
 </​WRAP>​ </​WRAP>​
- 
 </​WRAP>​ </​WRAP>​
 +\\
 +\\
 +----
  
-=== Bundle Manuals === 
  
 +\\
 +\\
 <WRAP group> <WRAP group>
-<​WRAP ​quarter ​column>​ +<​WRAP ​widthbox-m>​ 
-[[sx2:​start|SX2 Bundle]]\\ +<WRAP half column>​ 
-[[sx:​start|52/​SX Bundle]]\\ ​+<WRAP ovheading-2>​ 
 +==== Recently bought a new XC3 or XD3 core? ====
 </​WRAP>​ </​WRAP>​
-<​WRAP ​quarter column>  +<​WRAP ​ovheading-3> 
-[[dx:start|52/DX Bundle]]\\ +=== Find information about the new procedures here. === 
 +[[x3:getting_started|Getting started with XC3/XD3 ]] \\ 
 +[[x3:​logging|Logging via Syslog]] ​ \\ 
 +[[x3:​update-v10|Firmware Update in version 10]] \\
 </​WRAP>​ </​WRAP>​
-<WRAP quarter column> ​ 
-[[tx:​start|52/​TX Bundle]]\\ ​ 
 </​WRAP>​ </​WRAP>​
 +
 +<WRAP half column>
 +\\
 +\\
 +{{ :​7520-render.png?​nolink|}}
 </​WRAP>​ </​WRAP>​
- +</​WRAP>​ 
-=== Installation Manuals === +</​WRAP>​ 
- +\\ 
-**[[installation:​start|Overview & Documents]]**\\ +\\ 
 +---- 
 +/* 
 +\\ 
 +\\
 <WRAP group> <WRAP group>
-<​WRAP ​quarter ​column>​ +<​WRAP ​widthbox-m>​ 
-[[licensing:​start|Licensing Overview]]\\ +<WRAP half column>​ 
-[[dante:​start|Dante Information]]\\ ​+<WRAP ovheading-2>​ 
 +==== Cleaning and Disinfection of DHD products ====
 </​WRAP>​ </​WRAP>​
-<​WRAP ​quarter column+<​WRAP ​ovheading-3
-[[usb:​start|USB audio]]\\ +=== You should clean and disinfect all of your mixing consoles from time to time. === 
-[[installation:​voltage_drop|Power Cabling & Voltage Drop]]\\+[[installation:​cleaning|Learn which substances work with our surfaces]] 
 </​WRAP>​ </​WRAP>​
-<WRAP quarter column> 
-[[installation:​pin_assignment|Pin Assignment]]\\ ​ 
-[[installation:​windows_ntp_time_server|Configure Windows as NTP time server]] 
 </​WRAP>​ </​WRAP>​
-<​WRAP ​quarter ​column>​ + 
-[[aes67:​start|XC2 AES67 RAVENNA Interface]]\\ +<​WRAP ​half column>​ 
-[[network:​start|Network Specifications]]\\+\\ 
 +\\ 
 +{{ :​tx-unit.png?​nolink|}}
 </​WRAP>​ </​WRAP>​
 </​WRAP>​ </​WRAP>​
-/* +</WRAP> 
----- +\\ 
- +\\ 
 +----  */ 
 +\\ 
 +\\
 <WRAP group> <WRAP group>
-<WRAP half column>  +<WRAP widthbox-m>​ 
-=== Special Questions? === +<WRAP half column>​ 
-==== Contact Support ==== +\\ 
-In case you need support during the configuration of a DHD system or you have project-related questions.+<​html>​ 
 +<img class="​linkicon"​ src="/​lib/​exe/​fetch.php?media=headset.svg"​ height="​150">​ 
 +</​html>​ 
 +</​WRAP>​
  
-Mail: [[support@dhd-audio.de|support@dhd-audio.de]]\\ ​ +<WRAP half column> 
-Phone: {{fa>phone}} +49 341 5897020\\ ​+<WRAP ovheading-2> 
 +==== First steps of problem solving ====
 </​WRAP>​ </​WRAP>​
-<​WRAP ​half column*/ +<​WRAP ​ovheading-3
-/* {{ :giphy.gif?nolink |}} */ +=== Check our maintenance manual and our FAQ. Contact your local DHD distributor. === 
-/* +[[troubleshooting:start|See Troubleshooting & FAQ]]
- +
- \ \ \ \ \ \ {{fa>​sign-in?​18}} [[start&​do=login|Reseller/​Developer Login]] +
- \ \ \ \ \ \ {{fa>​download?​18}} ​[[http://​update.dhd-audio.com|Find Updates]] +
- +
- +
-*/ +
-/* </​WRAP>​+
 </​WRAP>​ </​WRAP>​
- */+</WRAP> 
 +</​WRAP>​ 
 +</​WRAP>​ 
 +\\ 
 +\\ 
 +---- 
 +\\ 
 +\\