Differences

This shows you the differences between two versions of the page.

--- start [2019/05/13 14:51]
admin
+++ start [2023/02/08 15:46] (current)
ma
@@ Line 1: / Line 1: @@
 ~~NOTOC~~
 ~~NOCACHE~~
-/* ====== DHD Support Portal ======
+<WRAP headercontainer>
+<WRAP startheader>
+====== Welcome to DHD audio Support ======
-{{::title1.jpg?nolink|DHD Support Portal}}*/
+</WRAP>
-<html>
-<div class="heroimage"><img src="/lib/exe/fetch.php?media=rx2-flat.png"></div><div class="startheader">Welcome to DHD audio Support<p>support.dhd.audio is the home of documentation and information about DHD audio products.</p></div></html>
-\\
-/*=== Documentation and information about our products ===*/
 {searchform}
-\\
+</WRAP>
 \\
-\\
- /*----
-<WRAP center #iconosquare round box 90%>
-{{fa>map-o?18}} [[#select_a_topic_directly|All Topics]] \ \ \ \ \ \ {{fa>map-o?18}} [[update:start|Find Updates]] \ \ \ \ \ \ {{fa>user?18}} [[ecp:start|Developer Login]]
-</WRAP>
-===== Main Topics ===== */
 <WRAP group>
-<WRAP half column>
+<WRAP icongroup>
-<jumbotron>
+<WRAP widthbox-l>
- {{ ::toolbox32.png?nolink |}}
+<WRAP third column>
-==== Toolbox 8 ====
+[[software:start|{{ :desktop.svg?nolink |}}]]
-The Toolbox 8 is the central configuration software for all DHD Core devices. Setup consoles, assign functions to keys and design TFT views.
+<WRAP iconlinkcontainer>
-\\ For devices running with Firmware 8.
+[[software:start|Software]]
+</WRAP>
-<button icon="fa fa-arrow-right">[[tb8:start|TB8 Manual]]</button>
-</jumbotron>
-<jumbotron>
-{{ ::dhdom-3.png?nolink |}}
-==== DHD Operation Manager ====
-Platform software for control applications e.g., Remote Control, Routing, Scheduling or DSP Control.
-<button icon="fa fa-arrow-right">[[om:start]]</button>
-</jumbotron>
-/*  <jumbotron>
- {{ :dhdcs:dhdcsall32.png?nolink&32 |}}
-==== DHDCS ====
-The DHD Communication Server manages all communication between DHD devices and your computer.
-<button icon="fa fa-arrow-right">[[dhdcs:start|DHDCS Manual]]</button>
-</jumbotron> */
 </WRAP>
-<WRAP half column>
+<WRAP third column>
-<jumbotron>
+[[bundles:start|{{ :box-open.svg?nolink |}}]]
+<WRAP iconlinkcontainer>
-;#;
+[[bundles:start|Bundles]]
-/* {{fa>cog?32}} */
-{{ :tb8:maintenance:maintenance32.png?nolink&32 |}}
-;#;
-==== Maintenance Window ====
-The DHD Maintenance Window provides general system information and an overview about serial numbers.
-It is also required to update the firmware of a DHD device.
-<button icon="fa fa-arrow-right">[[tb8:maintenance:start|DHD Maintenance Manual]]</button>
-</jumbotron>
-<jumbotron>
-;#;
-{{fa>book?32}}
-;#;
-==== Installation Manuals ====
-For installing DHD Systems and for system planning you can find useful information in this section.
-<button icon="fa fa-arrow-right">[[installation:start|Installation Manuals]]</button>
-/* <button icon="fa fa-arrow-right">[[licensing:start]]</button>
-<button icon="fa fa-arrow-right">[[dante:start]]</button>
-<button icon="fa fa-arrow-right">[[usb:start|USB audio information]]</button> */
-</jumbotron>
 </WRAP>
 </WRAP>
+<WRAP third column>
-==== Support Directory ====
+[[installation:start|{{ :tools.svg?nolink |}}]]
+<WRAP iconlinkcontainer>
-=== Software Manuals ===
+[[installation:start|Install & Maintain]]
-<WRAP group>
-<WRAP quarter column>
-[[tb8:start|Toolbox8 Help & Documentation]]\\
-[[tb5:start|Toolbox5 Help & Documentation]]\\
-[[midi:start|Midi Control Software]]\\
 </WRAP>
-<WRAP quarter column>
-[[dhdcs:start|DHD Communication Server]]\\
-[[tb8:maintenance:start|DHD Maintenance Window]]\\
 </WRAP>
-<WRAP quarter column>
-[[views_app_win:start|Views App (Windows)]]\\
-[[webapps:views:start|Views App (Web)]]\\
 </WRAP>
-<WRAP quarter column>
-[[os:start|DHD Operation Server (DHDOS)]]\\
-[[om:start|DHD Operation Manager (DHDOM)]]\\
 </WRAP>
 </WRAP>
+\\
+\\
+----
-=== Bundle Manuals ===
+\\
+\\
 <WRAP group>
-<WRAP quarter column>
+<WRAP widthbox-m>
-[[sx2:start|SX2 Bundle]]\\
+<WRAP half column>
+<WRAP ovheading-2>
+==== Recently bought a new XC3 or XD3 core? ====
 </WRAP>
-<WRAP quarter column>
+<WRAP ovheading-3>
-[[dx:start|52/DX Bundle]]\\
+=== Find information about the new procedures here. ===
+[[x3:getting_started|Getting started with XC3/XD3 ]] \\
+[[x3:logging|Logging via Syslog]]  \\
+[[x3:update-v10|Firmware Update in version 10]] \\
+[[x3:ports|List of services & open ports]]\\
 </WRAP>
-<WRAP quarter column>
-[[sx:start|52/SX Bundle]]\\
 </WRAP>
-<WRAP quarter column>
-[[tx:start|52/TX Bundle]]\\
+<WRAP half column>
+\\
+\\
+{{ :7520-render.png?nolink|}}
 </WRAP>
 </WRAP>
+</WRAP>
-=== Installation Manuals ===
+\\
+\\
-**[[installation:start|Overview & Documents]]**\\
+----
+/*
+\\
+\\
 <WRAP group>
-<WRAP quarter column>
+<WRAP widthbox-m>
-[[licensing:start|Licensing Overview]]\\
+<WRAP half column>
-[[dante:start|Dante Information]]\\
+<WRAP ovheading-2>
+==== Cleaning and Disinfection of DHD products ====
 </WRAP>
-<WRAP quarter column>
+<WRAP ovheading-3>
-[[usb:start|USB audio]]\\
+=== You should clean and disinfect all of your mixing consoles from time to time. ===
-[[installation:voltage_drop|Power Cabling & Voltage Drop]]\\
+[[installation:cleaning|Learn which substances work with our surfaces]]
 </WRAP>
-<WRAP quarter column>
-[[installation:pin_assignment|Pin Assignment]]\\
-[[installation:windows_ntp_time_server|Configure Windows as NTP time server]]
 </WRAP>
-<WRAP quarter column>
-[[aes67:start|XC2 AES67 RAVENNA Interface]]\\
+<WRAP half column>
-[[network:start|Network Specifications]]\\
+\\
+\\
+{{ :tx-unit.png?nolink|}}
+</WRAP>
 </WRAP>
 </WRAP>
-/*
+\\
-----
+\\
+----  */
+\\
+\\
 <WRAP group>
-<WRAP half column>
+<WRAP widthbox-m>
-=== Special Questions? ===
+<WRAP half column>
-==== Contact Support ====
+\\
-In case you need support during the configuration of a DHD system or you have project-related questions.
+<html>
+<img class="linkicon" src="/lib/exe/fetch.php?media=headset.svg" height="150">
+</html>
+</WRAP>
-Mail: [[support@dhd-audio.de|support@dhd-audio.de]]\\
+<WRAP half column>
-Phone: {{fa>phone}} +49 341 5897020\\
+<WRAP ovheading-2>
+==== First steps of problem solving ====
 </WRAP>
-<WRAP half column> */
+<WRAP ovheading-3>
-/* {{ :giphy.gif?nolink |}} */
+=== Check our maintenance manual and our FAQ. Contact your local DHD distributor. ===
-/*
+[[troubleshooting:start|See Troubleshooting & FAQ]]
- \ \ \ \ \ \ {{fa>sign-in?18}} [[start&do=login|Reseller/Developer Login]]
- \ \ \ \ \ \ {{fa>download?18}} [[http://update.dhd-audio.com|Find Updates]]
-*/
-/* </WRAP>
 </WRAP>
- */
+</WRAP>
+</WRAP>
+</WRAP>
+\\
+\\
+----
+\\
+\\